63 Apollo Drive, Mairangi Bay, 0632 Phone: 09 478 5292
P 0 Box 305 080, Triton Plaza Fax: 09 478 5293
Auckland, 0757 E-mail: email@example.com
NEW ZEALAND residents have to declare all income they receive from anywhere in the world.
Income" now has a very strange meaning. For example, if you hold shares in a United States company
which does not generate any dividends, you have income. This is because your income is calculated based on the value of those shares.
Overseas life insurance policies and superannuation funds can also be classed as a source of income, even though you might not receive any money from them. Be sure to tell us if you have one of these. If a policy
is taken out in New Zealand with an overseas insurance company, there's no tax problem.
The IRD has been making agreements with a large number of overseas countries to swap information, so
don't rely on not being caught.
Some people think they need to declare income only if they bring money back to New Zealand. This is notcorrect, even if they have paid tax overseas. New Zealand residents are taxed on their worldwide income.
Usually, there is a credit for some or all of the foreign tax paid. There can be special tax rules, in regard to
declaring overseas income, for people coming to live here from overseas or expats returning to NZ after an
absence of more than 10 years. They last for four years. If you think you qualify, contact us.
CONVERTING a sum from GST inclusive to GST exclusive is not a mathematical nightmare. It can be done in two ways.
1 Take the GST inclusive amount and multiply by 3 and divide by 23. This gives you the GST
content of the payment.
2 Divide the amount by 7.66666666. You need 8 decimal points to get complete accuracy.
OUR client went on a one-day course at a cooking school. She was fascinated not only with the preparation of the food but also the remarkable attention to marketing details. Here is what she observed:
Use your customer's name
She was greeted by name by the owner. She had previously had some catering from the business so was
not completely unknown. She was offered a cup of tea and nibbles on arrival.
Maximise your sales
To get between the café and the classroom, she had to walk through the shop. The tools being used by the
presenter, as well as a lot of other goodies, could all be purchased at the shop.
Promote companion sales
In the classroom, the presenter told the class the company sells a large number of Christmas cakes and, at
morning tea, (in the café on the other side of the shop, of course) there were samples to try.
Maximise your database
Each member of the class was given their contact details on a sheet of paper. Some of the class had come
with friends, but the addresses, emails etc were only those of the person who paid for the course. The
presenter asked everyone to put in their correct details and she put the forms in a hat for a prize (see article Your database is a rich goldmine).
Promote coming events
The farewell speech presented an opportunity to promote coming events.
The course notes included an order form for a gift voucher.
The course notes also contained a sheet of paper promoting a local hotel and restaurant. And why not? "I
must have a meal there," said our client. "I'm bursting to know if the hotel promotes the cooking school."
How about you?
The cooking school was really presenting a seminar or making a speech about its business.
Use this article to start a checklist of the things you should do next time you speak in public. Maximise the benefit you get from your hard work of preparing the talk.
You don't make speeches? If promoting your business is an issue, you probably ought to learn this skill.
It's very effective.
HOW can you get more customers?
Start by collecting your customers' (and potential customers') names and addresses, especially their email.
Remember the Privacy Act and get their written permission to send them promotional emails, and always
include a note which allows them to "unsubscribe".
The hard part is getting staff to collect the information. Piles of name and address slips on a shop counter
are wasted if the shop assistants never ask customers to fill one in. If you want to promote sales like this,
encourage staff to ask customers to provide their addresses.
Customer incentives could be an offer to put their name in a hat to win a prize. You could offer anything
of value to the customer.
One of our clients uses a free quarterly newsletter containing useful articles for managers. Now he's got
too much work. A nice position to be in!
Next time you are tempted to put an advertisement in the local paper, pause and ask how much it will cost per new customer compared with collecting those names and addresses as you go. Your past customers
know where you are. Surely this is a plus.
One more comment – be sure to send your mail-outs regularly. As you have ideas, write them down. Then, when it's time for the next email you've got plenty of ideas to pick from.
A CLIENT owned some rental properties in a company (an LAQC) and some other properties in her own
She paid for some of the company costs out of her personal bank account and for expenditure on her own
properties out of the company bank account. Another client regularly paid bills for her family trust out of
her own money.
These situations cause extra work for the accountant.
If you can't pay bills from the correct bank account, never pay them yourself. Instead, lend your money to
the entity which is short of cash, so it can pay the bills.
If you pay small bills for your business out of your own pocket, get it to reimburse you, regularly.
A BUSINESSMAN bought a Lotto ticket and won a large sum of money.
In a dispute with his estranged wife, he claimed in court he bought it for his family trust.
Buying Lotto tickets for your family trust could be a good idea because, if you win, your new-found wealth belongs to the family trust and is therefore protected against your creditors.
However, what was revealed in court was:
1. The man did not have an agreement signed by all the trustees (and dated) to buy the Lotto ticket.
2. This agreement needed to be in place before the Lotto ticket was bought.
3. Two separate judges said the purchase of a Lotto ticket was not a typical trustee investment. Trustees are not there to gamble with trust money. They have to handle it responsibly. Buying Lotto tickets on a regular basis might therefore be inappropriate. You would need to refer to the trust deed to see if trustees are permitted to buy Lotto tickets.
4. The man regularly used personal money for trustee expenses. This could call into question whether a trust exists at all. Never mix your money with trust money. Open a trust bank account and pay all the trust's bills out of it.
ONE of our clients gave up his job at Christmas last year and set out to establish his own business. We will not talk about the industry because we do not want to identify the client.
It soon became apparent it was hard to get established. He needed new customers and he needed them
badly. By the time we spoke to him he had already contacted his best opportunities, some of whom said
they would refer some work.
Chugging along on about half the income he needed, he was starting to get depressed.
"I am going to advertise in the local newspaper for the next month," he said.
This idea caused alarm bells to ring. Not only was it going to be costly but also it was questionable
whether it would generate much income.
Marketing is a form of investment and good investments take time to turn into golden eggs.
In this case, once a customer is hooked, they are likely to stay with the business. We suggested the
- Networking – join the local Chamber of Commerce or some other organisation where you can get to know
people and get advice.
- Raise your profile by becoming the chair of a sub committee or getting elected to the board. If you can
chair the board – great.
- Offer your services as a speaker. You are an authority in your field – public speaking raises your profile
and your credibility.
- Keep in contact with customers, existing, past and potential. Use a newsletter and send it outregularly. It needs to be well written and easy to read (see Getting the writing right on the following page). The client
chipped in: "I'd rather send my newsletters by post than by email. It is too easy to delete emails and there is a better chance of hard copy being read." We are not saying he is right but he has a point.
Marketing is not a quick fix. From time to time customers will come to you some years after you have first caught their attention. That's why marketing is an investment.
Always have plenty of business cards with you, particularly when you are networking or speaking in public.
IN OUR last newsletter we told you the Government was going to put up the KiwiSaver top savings
rate to 10%. The proposal got in to Parliament and, for no published reason we know of, got dumped.We have no idea whether this amendment will ever be enacted, now.
2nd instalment of 2011 Provisional Tax
(March Balance date except for those who pay provisional tax twice a year)
Pay GST for period ended 30 November 2010
Terminal Tax for 2010
(March April, May and June Balance dates)
BUSINESSES are finding new ways to drum up sales. Technology is your passport to new opportunities.
Those who read the New Zealand Herald might have noticed an article about selling pizzas, chicken wings and pasta using i-phones. The clever idea includes:
• Using your fingers to stretch the pizza to the size you want to order.
• Drag your toppings onto the crust.
• Select the sauce and watch it being poured on to the chicken wings.
• A game to play while you wait for delivery.
Can you find a new way to promote your business? How about e-Christmas cards for starters? Don't forget to personalise them.
EVERYONE is hunting for new business when times are bad. Why join the rat race?
You need an advantage over competitors. One of the best is having done work for the customer before.
Your work is known to be good.
Get your customers coming back. Stay in touch with them after your work is completed. We send you
quarterly newsletters for just this reason. The better the customer, the more often you need to make contact. This is why wining and dining is important.
Other tips for staying in touch include:
• A card on the anniversary of when you completed a job with a little note like "I hope you are enjoying your...."
• Christmas cards and Christmas gifts. But, perhaps make your Christmas at a different time of the year, such as June. Be different and stand out from the crowd. You could send out getting-back-to-work
• Greetings when business starts in the New Year.
• References and testimonials, which are a fantastic way of convincing people to deal with you. We all
have delighted customers, hopefully. If you can show copies of letters from your happy customers, you will get more work.
If a customer tells you they are delighted, ask if they would mind giving you a written endorsement. If
nothing happens, draft something and ask if it would be OK if you were to email it for their approval and
printing on their letterhead.
IF YOU can, pay ACC by the due date. It's very expensive to spread payments.
• The charge at 10%per month is effectively an interest rate of about 18%.
• When we prepare your annual accounts we need to get details of unpaid ACC and incorporate the debt in the books. This involves extra work and hence extra costs.
BE TIGHT with your writing. Here are some suggestions for better writing, whether for newsletters,
correspondence, advertisements and other promotional material:
• Make your main point early. Readers don't have time to work out what you are trying to say if you
don't tell them at the beginning.
• Avoid unnecessary words, especially adjectives which don't sound sincere.
• Use short words in preference to long ones. You will find Winston Churchill always preferred short
• Keep your sentences short. If a sentence gets long, have another look at it. You can usually chop it up.
• If you use a picture, "it is worth a thousand words". A story works like a picture. That is why we use
stories in our newsletter.
• Write for your reader. When we write this newsletter, we focus, in each article, on some benefit for the reader.
• Identify your reader and target your stories appropriately.
• Get your grammar and spelling correct.
• Check before printing or emailing. Get someone else to check also, if possible.
All information in this newsletter is, to the best of the author's knowledge, true and accurate. No liability is
assumed by the author or the publisher for any losses suffered by any person relying directly or indirectly upon this newsletter.
You are advised to consult professionals before acting upon this information.